Due to our desire to afford the best possible service for all of our customers inquiries (related to faults, errors or any further help), we have developed a ticket system. So your support inquiry will have an automatically generated unique ticked ID. Our support team will be involved directly to work on your inquiry to answer or to solve your problem and will keep you update with new information.
Please always answer our email using the function (reply) in your mail system, so that then we can arrange all of your emails and replies within our system tidily. You can track all of your ticket process online within this ticket system and all of your inquiries and replies will be archived.
24/7 support service
As a customer, you can always reach our 24/7 support service. You will get the answer to your technical enquiry within the earliest possible time.